Terms and conditions of service

Thank you for using Spacestowork.

These terms and conditions apply to the service that we provide to you and create a legally binding agreement between Spacestowork and you.

Throughout these terms we will refer to Spacestowork as ‘Spacestowork’, ‘we’, ‘us’, and ‘our’.

Spacestowork enables those wishing to find a place to work on a short-term basis (referred to as ‘Guests’) to connect with venues that have spaces that can be hired and used by Guests for work purposes (referred to as ‘Hosts’).

Spacestowork acts as an agent for both Guests and Hosts, connecting them for the benefit of both parties. This means that, as an agent, Spacestowork will not be a party to the contracts concluded directly between Hosts and Guests, nor is Spacestowork a real estate broker or an insurer.

In addition to these terms, the provision of our services is subject to our privacy policy, which can be found here. The use of our Site is subject to our website terms of use which can be found below. 

Throughout these terms certain words and phrases we use have a very specific meaning attached to them.  These are identified by being capitalised.  The words/phrases and the meanings we give to them are as follows:

Amenities: the amenities available for use by the Guest at the Working Space which are included within the charges payable by the Guest for the Booking.

Booking: the request by a Guest to hire the Working Space for the amount of time, and in exchange for the Booking Fee.

Booking Charge: the fee payable to us by the Host for the provision of our services as outlined in these terms.

Booking Fee: the price payable by the Guest for a Booking.

Guest: the person making a Booking to use the Working Space

Host:  the person, or company, that owns and/or operates the Working Space and is making the Working Space available to hire by Guests as outlined in a Listing.

Listing: the page on our Site that displays the information regarding a Working Space that is available for Booking.

Site: the Spacestowork website, and the tools and services made available on the Spacestowork website.

Working Space:the space you make available for a Guest to hire via a Listing.

Setting up an account

To make use of our Site and make Bookings (if you are a Guest), or upload a Working Space that can be booked (if you are a Host), you will need to create an account. There are a few ways that you can create an account.  The first is by completing the form on our Site and providing us with the information requested.  The second is by linking your account to one of your Facebook and Google social media account(s).  Where you link your social media account to our Site to create an account you are specifically giving us, and them, authority to share your data. 

If you wish to create an account to act as a Host then you will also need to request that your account is enabled for Host functionality by Spacestowork.

It is your responsibility to ensure that your login details are secure and are not passed to anyone else.  If we have reason to believe that your account has been accessed by someone other than you, or that you are allowing someone else to use your account, we will suspend your account until such time as we are satisfied that it is no longer compromised.  Whilst you account is suspended you will not be able to make Bookings (if you are a Guest), or take Bookings (if you are a Host) and we will have no liability to you in any way for any losses you may suffer as a result of your account being suspended.

You are responsible, and liable, for any use made of your account and we shall not have any obligation or liability to you if your account is misused.

Terms Specific to Hosts

How to list a Working Space

To create a Listing you must first login to your Host enabled account via the Site.  Once logged in please update your payment settings to enable payments to be processed by our payment provider Stripe. You will have access to our Listing tools that enable you to create a Listing, as well as to manage existing Listings you have created. To create a Listing you must include the following information (broken down by section), as a minimum:

Description section

Space name – Please input the name of your venue plus ‘workspace’ for open plan workspaces, or the name of your venue plus ‘meeting room’ for meeting rooms

Detailed description – Please include a detailed description of the space, including local amenities (e.g. parking, travel links) and what is included in the listing (e.g. free coffee)

Pricing section

Listing type – Please choose whether the listing will be bookable by the hour or by the day

Price (Booking Fee)– Please enter the price (Booking Fee) for the unit you have selected (e.g. either per hour or per day)

Minimum booking duration (for hourly bookings only) – this can be set to create a minimum time that you would like the space to be booked for and is in ‘hours’

‘Add Extras’ – Please add any paid for extras here (for example lunch), with a title, a price and a description. These will be available to book by the guest when making a booking for this space. You can add multiple extras to each listing.

Features section

Capacity – Please enter the number of people that will use the space being listed, e.g., 1 for an open plan seat in a workspace, 6 for a meeting room with 6 seats)

Space type – please choose the appropriate space type for your venue (multiple options can be selected if applicable)

Privacy – please choose the appropriate privacy option for this listing

Amenities – please select all the amenities that are appropriate for this listing

Space tip – please write something interesting about the space, for example, if there is a local park nearby, or impressive grounds at your venue, please add a tip to utilise these, or if your venue has an interesting history. We would like our guests to get a sense of how your venue is special.

Health and Safety Information – please outline any relevant health and safety information, including any covid safe processes that you have in place, to help explain to the guest how you are keeping them safe

Automatically accept bookings – This is critical to our guest experience and is our preference where you can support it. Please discuss this with the Spacestowork team to ensure that the relevant processes are in place to ensure this can be supported effectively as it will require capacity to be allocated to the Spacestowork marketplace, or availability to be maintained on an ongoing basis.

Location section

Please input the full address of the venue

Availability section

Opening times – please set your opening times by clicking the ‘Edit’ button on the top right. These can only be set in hours at present (i.e. not half hours).

Default availability – please set the number of units you are committing to our marketplace for each day you are open. These will be automatically consumed as people book and will show as unavailable once they are all consumed. This works in tandem with automatic booking acceptance and can automatically manage your spaces availability for you. Be sure to choose the relevant time zone at the top of the screen before saving your selection here.

Images section

Please upload your best pictures of the space you are listing.

Once you click ‘Complete listing’ this will be sent for review by the Spacestowork team. If there are any issues, one of the team will be in contact to discuss this. Otherwise, you will receive a notification to confirm that your listing is live and ready to accept bookings.

For all automatically accepted booking enabled Listings, if there are any other reasons why a Working Space will not be available for a Booking at any time it is your responsibility to ensure that it is reflected in the Listing’s availability.

It is your responsibility to ensure that any Listing made on your account is accurate.  We will not be responsible or liable to you, or a Guest, if any Listing is inaccurate. 

You can use your account to amend, close, or remove, any Listing at any time.

If you are having problems using the Listing tools on the Site please contact us and we will do our best to help you.

Our relationship with you

By creating a listing you are authorising us to act as your agent in finding potential Guests to hire the Working Space.  The scope of our authority as your agent will be as specified in your Listing.  If a Guest asks for something from a Working Space that is not in your listing then we will pass any such requests directly to you and the decision as to whether or not to accept the Booking will be entirely at your discretion.

Save for acting as your agent in making Bookings we have no legal responsibility towards you and make no guarantees that making a Listing on our Site will guarantee any Bookings will be made.

Payment terms

As part of the Booking process the Guest will provide us, via the Site, with their payment details (i.e. credit or debit card information). All payments made are handled via our appointed payment provider, Stripe.  More information about Stripe and their services can be found here.  Once we have been able to confirm the Booking with you as the Host we will authorise a charge to the Guest’s chosen payment method in the amount of the Booking Fee.  This money will then be held by Stripe, on our behalf, in an escrow account, pending the Guest’s use of the Working Space.

Once a Guest has made use of the Working Space, we will release the Booking Fee to you, less our Booking Charge.

In the event of a complaint being made by a Guest regarding your services or your Working Space that you are unable to deal with to the satisfaction of the Guest we will conduct an investigation into the complaint and you will cooperate with us in such investigation.  We will make a determination regarding the complaint, this determination being final and binding on the parties.  If we find it is valid then we shall be entitled to refund the Guest some, or all, of the Booking Fee with the balance being remitted to you, less our Booking Charge.

Booking Charge

Our Booking Charge shall be 15% (inclusive of VAT) of the charges paid to us by a Guest for making a Booking.  The Booking Charge is consideration for us providing the services as an agent on your behalf.

Tax

It is your responsibility to account for any taxes that may be payable in respect of any monies you receive for a Booking and we shall have no responsibility or liability to you in respect of any taxes you may be liable for in respect of a Booking.

Non-circumvention

You agree that you shall not use the Site, any of the tools made available on the Site, or any other means of communication to contact any Guest directly in an attempt to circumvent Spacestowork in an attempt to avoid paying the Booking Charge. 

Should we become aware of any attempt by you to circumvent us we shall be entitled to charge you any Booking Charge that would be payable as a result of such circumvention and shall also be entitled to terminate you account without notice or liability to you.

Cancellations

You should not cancel a Booking once it has been confirmed. 

If you have to cancel a Booking then you must inform us immediately so that we can contact the Guest and inform them of the Cancellation. 

We reserve the right to charge you a cancellation fee should you cancel a Booking which shall be equal to:

  • The Booking Charge we would have received in respect of the Booking; plus
  • Any reasonable monies we pay to the Guest as a gesture of goodwill.

We will invoice you for any cancellation fees payable and such invoice shall be paid within 7 days of the invoice date.

Your responsibilities to the Guest

It is your responsibility to ensure that any Working Space that you advertise via our Site complies with all relevant laws, rules, regulations and codes of practice.  We shall have no responsibility or obligation to you to advise you on this point.

When the Guest is at your premises and using the Working Space you must treat them with respect at all times.

The Guest has booked the Working Space to enable them to work.  To enable them to do this effectively you should not interrupt their use of the Working Space unless absolutely necessary.

If the Guest has any questions or concerns regarding the Working Space then you must address these in a timely, professional and respectful manner.

Terms Specific to Guests

Our relationship with the Host

When placing a Booking via Spacestowork you do so understanding that you are not entering into a contract with Spacestowork for the provision of the Working Space.  Your contract with Spacestowork is for us to act as your agent in placing the booking with the Host on your behalf.

A booking with a Host will not be legally binding until we have sent to you an email confirming that we have successfully received confirmation of your Booking from then Host and they have confirmed the Booking details.  If, for whatever reason, we are unable to obtain a Booking for you on the terms that you have indicated to us then we will notify you of this and will refund any monies you have paid to us. 

If you have not received a confirmation email from us by the time you are due to use the Working Space then please contact us to confirm if we have been able to successfully make a Booking for you. 

Your status

Our Hosts make the Working Spaces available for hire so that you can use them to work.  All the Working Spaces are offered as a temporary working space and must be used as such.

As you are making a Booking to use the Working Space as a temporary office you will not be classed as a ‘consumer’ as defined in section 2(3) of the Consumer Rights Act 2015, and none of the protections in that act, or related consumer protection laws and regulations, shall apply to the Booking.

A Booking, and your use of the Working Space, does not give you any rights in the property in which the Working Space is based, or in the Working Space itself.  You are being granted a temporary license to occupy the Working Space for the purpose of using the Working Space as somewhere to work.  This licence automatically expires at the end of your Booking.  This does mean that the Host has the right to enter the Working Space at any time as may be reasonably necessary.

What we are not responsible for

Whilst we do undertake a vetting process for all Hosts, we are reliant on each Host to provide us with accurate information regarding any Working Space they have available, including what amenities will come with the Working Space if it is booked.

If, when you are using a Working Space:

  • You are not satisfied with the Working Space;
  • You have reason to believe the Listing is inaccurate; or
  • Some of the amenities you were told would be available are not available to you;

Please raise these directly with the Host.  It is the Host’s responsibility to deal with any complaints you may have.  If, after you have raised the issue(s) the Host, the Host has not resolved them to your satisfaction please contact us and we will attempt to resolve the dispute between you. Do bear in mind that the contract is between you and the Host and we have no legal liability towards you with regard to any failure by the Host to provide the Working Spaces requested.

Payment

When asking to make a Booking we will take your payment details via our Site.  All payments made are handled via our appointed payment provider, Stripe.  More information about Stripe and their services can be found here. This money will then be held by Stripe, on our behalf, in an escrow account, whilst we liaise with the Host to confirm your Booking.

Any money you pay to us will be held by us until after your Booking has finished.  We will then pay the monies we are holding to the Host, less our Booking Charge.  You will not be charged anything for using Our Site.

You understand that, as agent, we are merely holding money on your behalf and on behalf of the Host.  If you have any complaints regarding the Working Space then these should be addressed to the Host in the first instance.  If the Host does not address your complaint, or it is not addressed satisfactorily, then please contact us and we will investigate for you.  We will use reasonable efforts to conduct any investigations within 2 weeks of you contacting us and will make a decision regarding your complaint within a 1 week of our investigations concluding.  Our decisions regarding the complaint shall be final and binding on both parties.

Cancellations

If you have made a Booking and wish to cancel the Booking, please contact us immediately.  If we are yet to confirm the Booking then you will be able to cancel the Booking without charge.  If we have confirmed the Booking and it is 24 hours or less before commencement of Booking then we may have to charge you a cancellation fee equivalent to 100% of the Booking Fee.

Use of the Working Space

As stated above, your use of the Working Space is limited to using it for business purposes as a temporary office space.  The Working Space is not to be used as a hotel room, or for any other leisure purpose. 

When you arrive at the property where the Working Space is based please make yourself known to the Host and provide them with the information they may request to confirm your Booking, including any emails from us regarding the Booking.  If there are any questions regarding your Booking when you are trying to access the Working Space plus contact us and we will do our best to help resolve any difficulties.

When at, and using, the Working Space you must:

  • Abide by all rules and usage restrictions to which the Host has made you aware;
  • Treat all other persons at the property with respect and in a courteous manner;
  • Use any of the amenities provided in accordance with any instructions provided to you by the Host.  In the absence of any instructions you should treat the Working Space and any amenities provided with care and should leave the Working Space in the same condition you find it.

If, whilst using the Working Space, you make use of any additional amenities made available to you that are advertised as being chargeable in addition to the charges you have paid for the Booking then you must pay such charges to the Host prior to, or upon, vacating the Working Space.

When you have finished at the Working Space

As outlined above, your Booking will be for a set period of time and you must have vacated the Working Space by the time stated in the Booking.  If you have not vacated the Working Space by the time stated in your Booking the Host may ask you to leave and, if you do not do so, will be entitled to take such action as it deems necessary to ensure its rights are protected.  This could include charging you additional charges for the extra time you use the facility or seeking your removal from the Working Space.  Any such action will be taken by the Host at its sole discretion and we have no ability or authority to dictate to the Host how they must act in these situations.

You must leave the Working Space in a clean and tidy condition.  If there is any damage to the Working Space, or any of the amenities made available to you in the Working Space, and such damage can be attributed to your use of the Working Space, the Host shall be entitled to charge you its reasonable costs in putting right any such damage.

Reviews

We ask that all Guests leave reviews of the Host and the Working Space once they have completed their use of the Working Space.  Leaving accurate and honest reviews provides useful feedback to our Hosts and enables other Guests to make decisions as to which Working Spaces to seek Bookings for. 

When leaving a review of a Working Space you must abide by the following rules:

  • Please keep all reviews specific to your use of the Working Space
  • Please make all criticisms constructive
  • Do not use your review to:
  • State anything that could be seen as libellous or slanderous;
  • State anything that is false or untrue;
  • Reveal any personal data of any anyone else, for example, the names of anyone you came into contact with whilst at the Working Space;
  • Make any statements that could be seen as offensive, discriminatory, racist; and/or
  • Promote a competitor to the Host;
  • Promote your business, products or services; and/or
  • Promote a competitor to Spacestowork.

We do not actively moderate reviews but reserve the right to delete any review that we believe is not suitable or infringes the above rules or our website terms and conditions.  We also reserve the right to amend any review, but will only do so if we believe that the amendments made do not substantively alter the content of the review you have left.

Terms Applicable to Hosts and Guests

Termination of account

We do not actively moderate reviews but reserve the right to delete any review that we believe is not suitable or infringes the above rules or our website terms and conditions.  We also reserve the right to amend any review, but will only do so if we believe that the amendments made do not substantively alter the content of the review you have left.

We shall be entitled to terminate your account, without notice or liability to you entirely at our discretion, or if you breach any of these terms and conditions.

If you are a Guest and terminate your account with us then any Bookings that you have made will be valid but you will be unable to make any further Bookings.

If you are a Host and terminate your account with us then we will cancel any Bookings that have been made but not yet fulfilled and refund the Guest any money they have paid. 

Limitation of liability

Nothing in these terms and conditions shall serve to limit Spacestowork’s liability for:

  • Death; or
  • Personal injury

That has been caused by our negligence.

Subject to the above, Spacestowork’s maximum liability to any Guest and/or Host shall be capped at the amount of monies paid to Spacestowork in respect of a Booking.

Data protection

Any personal data we collect via the Site shall be held and processed in accordance with our privacy policy, which can be found here.

Spacestowork and the Host shall be joint data controllers of any personal data relating to Guests.

General

We shall be entitled to amend and update these terms and conditions from time to time.  Where we update these terms we will send an email to you alerting you to the changes and when they will take effect.

You may not assign, transfer or delegate this agreement or your rights and obligations under these terms without our prior written consent. Spacestowork may assign, transfer or delegate this agreement and any rights and obligations in these terms and conditions, at our discretion, with 14 days’ prior written notice.

Any failure by Spacestowork to enforce any right or provision in these terms and conditions will not constitute a waiver unless agreed by us in writing. Except as expressly set forth in these terms and conditions, the exercise by either party of any of its remedies under these terms and conditions will be without prejudice to its other remedies under these terms and conditions or otherwise permitted under law.

These terms are to be interpreted in accordance with the laws of England and Wales and the courts of England and Wales shall have the exclusive jurisdiction to hear any disputes regarding these terms.

Website Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (you), and Spacestowork ltd, located at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ United Kingdom (we, us), concerning your access to and use of the Spacestowork (www.spacestowork.com) website as well as any related applications (Site).

If you make a purchase via our Site, such purchase will be governed by our Terms and Conditions, a copy of which can be found above.

The Site provides the following services: Online marketplace that connects people & businesses that have spare space that could be used for working, with people & businesses looking for space to work in (Services). You agree that by accessing the Site, you have read, understood, and agree to be bound by all of these Terms of Use. 

If you do not agree with all of these Terms of Use, then you are prohibited from using the Site and Services and you must discontinue use immediately. We recommend that you print a copy of these Terms of Use for future reference.

The supplemental policies set out below, as well as any supplemental terms and condition or documents that may be posted on the Site from time to time, are expressly incorporated by reference.

We may make changes to these Terms of Use at any time. The updated version of these Terms of Use will be effective as soon as it they are accessible. You are responsible for reviewing these Terms of Use to stay informed of updates. Your continued use of the Site represents that you have accepted such changes.

We may update or change the Site from time to time to reflect changes to our products, our users' needs and/or our business priorities. 

Our Site is directed to people residing in the United Kingdom. The information provided on the Site is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.   

The Site is intended for users who are at least 16 years old.  If you are under the age of 16, you are not permitted to register for the Site or use the Services without parental permission.  The Services are intended to be used by business users only.

Additional policies which also apply to your use of the Site include:   

  • Our Privacy Policy, which can be found here, sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using the Site, you consent to such processing and you warrant that all data provided by you is accurate.
  • Our Cookie Policy, which can be found here, sets out information about the cookies on the Site.

Acceptable Use

You may not access or use the Site for any purpose other than that for which we make the site and our services available.

 As a user of this Site, you agree not to:

  • Systematically retrieve data or other content from the Site to a compile database or directory without written permission from us
  • Make any unauthorized use of the Site, including collecting usernames and/or email addresses of users to send unsolicited email or creating user accounts under false pretences
  • Circumvent, disable, or otherwise interfere with security-related features of the Site, including features that prevent or restrict the use or copying of any content or enforce limitations on the use
  • Engage in unauthorized framing of or linking to the Site
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords  Cookie Policy, which can be found here, sets out information about the cookies on the Site.
  • Make improper use of our support services, or submit false reports of abuse or misconduct
  • Use a buying agent or purchasing agent to make purchases on the Site
  • Engage in any automated use of the system, such as using scripts to send comments or messages, or using any data mining, robots, or similar data gathering and extraction tools
  • Interfere with, disrupt, or create an undue burden on the Site or the networks and services connected to the Site
  • Attempt to impersonate another user or person, or use the username of another user
  • Sell or otherwise transfer your profile
  • Use any information obtained from the Site in order to harass, abuse, or harm another person
  • Use the Site or our content as part of any effort to compete with us or to create a revenue-generating endeavour or commercial enterprise
  • Decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site
  • Attempt to access any portions of the Site that you are restricted from accessing
  • Harass, annoy, intimidate, or threaten any of our employees, agents, or other users
  • Delete the copyright or other proprietary rights notice from any of the content
  • Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
  • Upload or transmit (or attempt to upload or to transmit) viruses, Trojan horses, or other material that interferes with any party’s uninterrupted use and enjoyment of the Site, or any material that acts as a passive or active information collection or transmission mechanism
  • Use, launch, or engage in any automated use of the system, such as using scripts to send comments or messages, robots, scrapers, offline readers, or similar data gathering and extraction tools
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Site
  • Use the Site in a manner inconsistent with any applicable laws or regulations
  • Threaten users with negative feedback or offering services solely to give positive feedback to users
  • Misrepresent experience, skills, or information about a User
  • Advertise products or services not intended by us
  • Falsely imply a relationship with us or another company with whom you do not have a relationship   

Information you provide to us

You represent and warrant that: (a) all registration information you submit will be true, accurate, current, and complete and relate to you and not a third party; (b) you will maintain the accuracy of such information and promptly update such information as necessary; (c) you will keep your password confidential and will be responsible for all use of your password and account; (d) you have the legal capacity and you agree to comply with these Terms of Use; and (e) you are not a minor in the jurisdiction in which you reside, or if a minor, you have received parental permission to use the Site.

If you know or suspect that anyone other than you knows your user information (such as an identification code or user name) and/or password you must promptly notify us at by contacting us by email at [email protected]

If you provide any information that is untrue, inaccurate, not current or incomplete, we may suspend or terminate your account. We may remove or change a user name you select if we determine that such user name is inappropriate.  

As part of the functionality of the Site, you may link your account with online accounts you may have with third party service providers (each such account, a Third Party Account) by either: (a) providing your Third Party Account login information through the Site; or (b) allowing us to access your Third Party Account, as is permitted under the applicable terms and conditions that govern your use of each Third Party Account. 

You represent that you are entitled to disclose your Third Party Account login information to us and/or grant us access to your Third Party Account without breach by you of any of the terms and conditions that govern your use of the applicable Third Party Account and without obligating us to pay any fees or making us subject to any usage limitations imposed by such third party service providers. 

By granting us access to any Third Party Accounts, you understand that (a) we may access, make available and store (if applicable) any content that you have provided to and stored in your Third Party Account (the “Social Network Content”) so that it is available on and through the Site via your account, including without limitation any friend lists;  and (b) we may submit and receive additional information to your Third Party Account to the extent you are notified when you link your account with the Third Party Account.

Depending on the Third Party Accounts you choose and subject to the privacy settings that you have set in such Third Party Accounts, personally identifiable information that you post to your Third Party Accounts may be available on and through your account on the Site. Please note that if a Third Party Account or associated service becomes unavailable or our access to such Third Party Account is terminated by the third party service provider, then Social Network Content may no longer be available on and through the Site. 

You will have the ability to disable the connection between your account on the Site and your Third Party Accounts at any time. Please note that your relationship with the third party service providers associated with your third party accounts is governed solely by your agreement(s) with such third party service providers.  We make no effort to review any Social Network Content for any purpose, including but not limited to, for accuracy, legality or non-infringement, and we are not responsible for any Social Network Content.

You acknowledge and agree that we may access your email address book associated with a Third Party Account and your contacts list stored on your mobile device or tablet computer solely for purposes of identifying and informing you of those contacts who have also registered to use the Site. At your email request to [email protected] or through your account settings (if applicable), we will deactivate the connection between the Site and your Third Party Account and attempt to delete any information stored on our servers that was obtained through such Third Party Account, except the username and profile picture that became associated with your account.     

Content you provide to us

There may be opportunities for you to post content to the Site or send feedback to us (User Content). You understand and agree that your User Content may be viewed by other users on the Site, and that they may be able to see who has posted that User Content.  

You further agree that we can use your User Content for any other purposes whatsoever in perpetuity without payment to you, and combine your User Content with other content for use within the Site and otherwise. We do not have to attribute your User Content to you. When you upload or post content to our site, you grant us the following rights to use that content:  

In posting User Content, including reviews or making contact with other users of the Site you shall comply with our Acceptable Use Policy which is contained in our Terms and Conditions.

You warrant that any User Content does comply with our Acceptable Use Policy, and you will be liable to us and indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of this warranty. 

We have the right to remove any User Content you put on the Site if, in our opinion, such User Content does not comply with the Acceptable Use Policy.  

We are not responsible and accept no liability for any User Content including any such content that contains incorrect information or is defamatory or loss of User Content. We accept no obligation to screen, edit or monitor any User Content but we reserve the right to remove, screen and/or edit any User Content without notice and at any time. User Content has not been verified or approved by us and the views expressed by other users on the Site do not represent our views or values.

If you wish to complain about User Content uploaded by other users please contact us at [email protected]. 

Our content

Unless otherwise indicated, the Site and Services including source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site (Our Content) are owned or licensed to us, and are protected by copyright and trademark laws.

Except as expressly provided in these Terms of Use, no part of the Site, Services or Our Content may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

Provided that you are eligible to use the Site, you are granted a limited licence to access and use the Site and Our Content and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use.

You shall not (a) try to gain unauthorised access to the Site or any networks, servers or computer systems connected to the Site; and/or (b) make for any purpose including error correction, any modifications, adaptions, additions or enhancements to the Site or Our Content, including the modification of the paper or digital copies you may have downloaded.

We shall (a) prepare the Site and Our Content with reasonable skill and care; and (b) use industry standard virus detection software to try to block the uploading of content to the Site that contains viruses.

The content on the Site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from taking, any action on the basis of the content on the Site.

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied, that Our Content on the Site is accurate, complete or up to date.

The Site may contain links to websites or applications operated by third parties.  We do not have any influence or control over any such third party websites or applications or the third party operator. We are not responsible for and do not endorse any third party websites or applications or their availability or content.

We accept no responsibility for adverts contained within the Site. If you agree to purchase goods and/or services from any third party who advertises in the Site, you do so at your own risk. The advertiser, and not us, is responsible for such goods and/or services and if you have any questions or complaints in relation to them, you should contact the advertiser.     

Site Management 

We reserve the right at our sole discretion, to (1) monitor the Site for breaches of these Terms of Use; (2) take appropriate legal action against anyone in breach of applicable laws or these Terms of Use; (3) refuse, restrict access to or availability of, or disable (to the extent technologically feasible) any of your Contributions; (4) remove from the Site or otherwise disable all files and content that are excessive in size or are in any way a burden to our systems; and (5) otherwise manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site and Services. 

We do not guarantee that the Site will be secure or free from bugs or viruses. 

You are responsible for configuring your information technology, computer programs and platform to access the Site and you should use your own virus protection software.  

Modifications to and availability of the Site

We reserve the right to change, modify, or remove the contents of the Site at any time or for any reason at our sole discretion without notice. We also reserve the right to modify or discontinue all or part of the Services without notice at any time.  

We cannot guarantee the Site and Services will be available at all times. We may experience hardware, software, or other problems or need to perform maintenance related to the Site, resulting in interruptions, delays, or errors. You agree that we have no liability whatsoever for any loss, damage, or inconvenience caused by your inability to access or use the Site or Services during any downtime or discontinuance of the Site or Services. We are not obliged to maintain and support the Site or Services or to supply any corrections, updates, or releases.

There may be information on the Site that contains typographical errors, inaccuracies, or omissions that may relate to the Services, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information at any time, without prior notice.  

Disclaimer/Limitation of Liability

The Site and Services are provided on an as-is and as-available basis. You agree that your use of the Site will be at your sole risk except as expressly set out in these Terms of Use. All warranties, terms, conditions and undertakings, express or implied (including by statute, custom or usage, a course of dealing, or common law) in connection with the Site and your use thereof including, without limitation, the implied warranties of satisfactory quality, fitness for a particular purpose and non-infringement are excluded to the fullest extent permitted by applicable law. 

We make no warranties or representations about the accuracy or completeness of the Site’s content and are not liable for any (1) errors or omissions in content: (2) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored on our server; (3) any interruption or cessation of transmission to or from the site or services; and/or (4) any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party. We will not be responsible for any delay or failure to comply with our obligations under these Terms of Use if such delay or failure is caused by an event beyond our reasonable control.

Our responsibility for loss or damage suffered by you:

  • We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation. 
  • If we fail to comply with these Terms of Use, we will be responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms of Use, but we would not be responsible for any loss or damage that were not foreseeable at the time you started using the Site/Services. 

Notwithstanding anything to the contrary contained in the Disclaimer/Limitation of Liability section, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to a total aggregate amount equal to the greater of (a) the sum of £100 or (b) the amount paid, if any, by you to us for the Services/Site during the six (6) month period prior to any cause of action arising.

We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our Site/Services; or  
  • use of or reliance on any content displayed on our Site.

In particular, we will not be liable for: 

  • loss of profits, sales, business, or revenue;  
  • business interruption;  
  • loss of anticipated savings;  
  • loss of business opportunity, goodwill or reputation; or  
  • any indirect or consequential loss or damage.

Term and Termination

These Terms of Use shall remain in full force and effect while you use the Site or are otherwise a user of the Site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at [email protected].

Without limiting any other provision of these Terms of Use, we reserve the right to, in our sole discretion and without notice or liability, deny access to and use of the Site and the Services (including blocking certain IP addresses), to any person for any reason including without limitation for breach of any representation, warranty or covenant contained in these Terms of Use or of any applicable law or regulation.

If we determine, in our sole discretion, that your use of the Site/Services is in breach of these Terms of Use, or the Terms and Conditions, or of any applicable law or regulation, we may terminate your use or participation in the Site and the Services or delete your profile and any content or information that you posted at any time, without warning, in our sole discretion.  

If we terminate or suspend your account for any reason set out in this section, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party, even if you may be acting on behalf of the third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

General

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing. 

You hereby agree to the use of electronic signatures, contracts, orders and other records and to electronic delivery of notices, policies and records of transactions initiated or completed by us or via the Site. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by other than electronic means. 

These Terms of Use and any policies or operating rules posted by us on the Site or in respect to the Services constitute the entire agreement and understanding between you and us relating to your use of the Site. 

Our failure to exercise or enforce any right or provision of these Terms of Use shall not operate as a waiver of such right or provision. 

We may assign any or all of our rights and obligations to others at any time.

We shall not be responsible or liable for any loss, damage, delay or failure to act caused by any cause beyond our reasonable control. 

If any provision or part of a provision of these Terms of Use is unlawful, void or unenforceable, that provision or part of the provision is deemed severable from these Terms of Use and does not affect the validity and enforceability of any remaining provisions.

There is no joint venture, partnership, employment or agency relationship created between you and us as a result of these Terms of Use or use of the Site or Services. 

These Terms of Use, their subject matter and their formation (and any non-contractual disputes or claims) are governed by English Law. We both agree to the exclusive jurisdiction of the courts of England and Wales.    

A person who is not a party to these Terms of Use shall have no right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Terms of Use. 

In order to resolve a complaint regarding the Services or to receive further information regarding use of the Services, please contact us by email at[email protected] or by post to: 

Spacestowork ltd
71-75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom